Frequently Asked Questions
Get clear answers about our services, how we help businesses grow, and why our approach to digital visibility delivers remarkable results.
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We help your business get found in three ways:
- Complete Visibility: We optimise your online presence to help your business/brand rank and for people find you in regular search results like on Google using Search Engine Optimisation (SEO), We are also pioneering AI Answer Engine Optimisation (AEO) and Generative Engine Optimisation to get you ranked and recommended on AI Search Engines like Microsoft Bing, ChatGPT, Perplexity and many more, and to show up in local searches.
- Building Trust: We boost your local presence so people trust your business more.
- Future-Ready: As AI gets more important, your business stays ahead because we optimize for both regular search and AI recommendations.
Yes! We help businesses everywhere, not just in Wales.
Our digital visibility strategies work for businesses in:
- All parts of the UK
- Europe
- Worldwide locations
Our special approach to SEO, AEO, and GEO helps any business, anywhere get found more easily online.
We do things differently in three big ways:
- Triple Optimization: We combine SEO, AEO, and GEO so your business gets found everywhere - in regular search, AI recommendations, and local searches.
- People-First: Our expert team has real experience in business growth and digital success.
- Complete Solution: We offer everything you need in one place - websites, optimization, apps, and business strategy.
This unique approach gives you better results and makes your business stand out online.
Answer Engine Optimization (AEO) makes sure AI tools like Microsoft Bing, ChatGPT, Alexa, Perplexity, Google AI Overview and many more recommend your business.
When someone asks an AI:
- "What's the best [your service] in [your area]?"
- "Who offers [your product] near me?"
AEO helps make sure your business gets mentioned. It's like SEO, but for AI platforms instead of Google search results which is now the most popular means of searching online and will very soon be the only way your business can get found!
AEO is important because over half of people now use AI tools to find businesses.
Without AEO, you miss out on:
- Getting recommended when people ask AI about services like yours
- Staying ahead of competitors who haven't started using AEO yet
- Building trust with customers who rely on AI for recommendations
- Being ready for the future as more people use AI every day
AEO helps you get found by the growing number of customers who ask AI for help instead of searching Google.
Most businesses start seeing AEO results within 30-60 days.
This is actually faster than regular SEO because AI tools update their recommendations more quickly than Google changes its rankings.
Here's what to expect:
- First 30 days: Your business starts showing up in AI recommendations
- 60-90 days: More consistent AI recommendations
- After 90 days: Strong, reliable AI recommendations
Like all digital strategies, we keep optimizing your AEO over time to maintain and improve your results.
We use a complete approach to make AI tools recommend your business:
- Content Structure: We organize your website content so AI can easily understand and recommend it
- Natural Language: We match your content to how people actually ask questions to AI
- Authority Building: We strengthen your presence across websites that AI uses for recommendations
- Trust Signals: We add special markers that help AI recognize your business as trustworthy
- Regular Updates: We keep adjusting your optimization as AI systems change
We also use our own AI tools like Blogs Manager and Humanizer to create content that both humans and AI can easily understand and trust.
Our websites work harder for your business. While most designers focus only on how a website looks, we build websites that:
- Get Found: Built-in AI optimization so your site gets recommended by ChatGPT and Google
- Build Trust: Special features that make your business look trustworthy to both people and AI
- Convert Better: Designs that turn visitors into customers
Plus, all our websites are mobile-friendly, load quickly, and are easy for you to update yourself.
Our professional business websites start from £2,995. This includes everything you need:
- Mobile-friendly, modern design
- Built-in SEO optimization
- AI recommendation optimization
- Geographic trust building
- Easy-to-use content management
- Contact forms and business tools
- Security features and backups
Each website is built specially for your business needs. We'll give you an exact price after we understand what you need.
Most business websites take 4-6 weeks from start to finish. Here's our typical timeline:
- Week 1: Planning and design choices
- Weeks 2-3: Building your website
- Week 4: Adding content and optimization
- Weeks 5-6: Testing and launch
Online stores or websites needing special features might take 6-8 weeks. We'll give you a specific timeline based on your needs.
Yes, we can improve your existing website. Our website enhancement service includes:
- Making your site work well on phones and tablets
- Improving loading speed
- Adding SEO and AI optimization
- Updating the design to look more professional
- Adding new features you need
- Building geographic trust signals
We'll keep what works well and fix what needs improving, all while keeping your website online during the changes.
Geographic Optimization (GO) or Local SEO which is sometimes how it is known helps your business appear in local searches by showing search engines and AI tools that you are a trusted local business.
Local SEO makes your business appear when people search for:
- "best [your service] near me"
- "[your service] in [your town or city]"
- "[your service] open now"
With good Local SEO, your business shows up in map results, the local pack (those businesses Google shows at the top with a map), and local directories.
Local visibility is crucial because:
- People Trust Local Businesses: 84% of people trust local businesses more than big companies.
- Local Searches Lead to Visits: 76% of people who search for a local business visit one within 24 hours.
- Higher Conversion Rates: Local searches result in sales 28% more often than non-local searches.
- Mobile Search Dominance: Over 60% of all mobile searches are for local information.
Simply put, if your business serves local customers, being found in local searches is one of the quickest ways to get more customers.
We use a proven local visibility system:
- Google Business Profile: We optimize your business listing with the right categories, keywords, and images.
- Local Citations: We ensure your business information is correct on important directories.
- Review Management: We help you get and respond to customer reviews.
- Local Content: We create content that includes local terms people search for.
- Local Schema: We add special code to your website that tells search engines about your location.
- Local Link Building: We get links from other trusted local websites.
This complete approach helps you show up when local customers are looking for your services.
Yes! We help businesses with multiple locations get found in all their service areas.
Our multi-location strategy includes:
- Setting up separate Google Business profiles for each location
- Creating location-specific pages on your website
- Building local citation networks for each location
- Developing local content strategies for each area
- Managing reviews across all locations
Whether you have 2 locations or 20, we can help you dominate local search results in every area you serve.
Our services are based on what your business needs and include:
- Visibility Packages: Start at £40 per month and can include SEO, AEO, and GEO
- Websites: From £2,995 for a complete professional business website
- App Platform Access: From £40 per month for access to our business apps
- One-off Projects: Pricing based on specific needs
We create custom solutions based on your business goals. Contact us for a free consultation and detailed quote.
We offer flexible options to fit your needs:
- Monthly Plans: For businesses that want flexibility
- 3-Month Plans: Our most popular option with a small discount
- 6-Month Plans: With additional savings
- 12-Month Plans: Best value with maximum savings
Our services show results over time, so we recommend at least 3 months to see meaningful improvement. However, we don't lock you into contracts you're not comfortable with.
We keep payment simple and transparent:
- For Ongoing Services: We invoice at the beginning of each month with payment due within 14 days
- For Websites & Projects: We require a 50% deposit to begin work, with the balance due upon completion
- Payment Methods: We accept bank transfers, credit cards, and direct debits
All our invoices clearly explain what you're paying for, and we're always available to answer any questions about your billing.
While no digital agency can guarantee specific rankings or results (be careful of those who do!), we do offer these assurances:
- Satisfaction Guarantee: If you're not happy with our service in the first 30 days, we'll work with you to make it right or refund your payment
- Transparent Reporting: You'll always know exactly what we're doing and what results we're achieving
- Best Practice Commitment: We follow Google's guidelines and industry best practices
- No Hidden Fees: The price we quote is the price you pay
Our clients stay with us because we deliver results, not because they're locked into contracts.